BHG Strom s.r.o., company registration number 073 41 334, registered office at Staroměstské náměstí 460/29, Prague 1, 110 00, as a personal data administrator (hereafter referred to as “Administrator”), explains in this privacy policy how the company uses the personal data users enter in the contact, booking or order form.

The administrator processes user´s personal data in the extent you enter in the contact form (i.e. your name, e-mail address and possibly your phone number). This data is used to reply to the message submitted in the contact form by the user; it is therefore justifiably in user´s interest in order to contact the Administrator and receive a reply.

These legitimate interests form the legal base of privacy policy. User´s personal data can only be submitted to the third party once it is regarded as Administrator´s legal duty. This personal data is only stored for the time necessary to reply to the user´s message. Submitting one´s name and e-mail address is contractually required, unless user provides this data, it is not possible to use the contact form. Submitting one´s phone number is optional and the user is not obligated to provide this data to the Administrator. In such cases, the Administrator will use submitted e-mail address to reply to user´s message. User is entitled to access all their personal data provided to the Administrator, request a correction, deletion or processing restriction thereof. User is also entitled to raise an objection regarding the personal data processing towards Administrator or Office for personal data protection.


Administrator as a result of this informs you that for the proper functioning of the site, it is sometimes necessary to place small data files, called cookies, on your device.

Regulation (EU) 2016/679 (called GDPR) and Act No. 127/2005 Coll., Cookies or similar identifiers may also be considered personal data on electronic communications. This policy also addresses them.

What are cookies

Cookies are small text files that websites store on your computer or mobile device when you start using these sites. This way, the site remembers your preferences and the actions you take on them (such as login information, language, font size, and other display preferences) for a period of time, so you don't have to re-enter and jump from one page to another.

What we use cookies for

We use the information we obtain about you:

  • to improve your experience with our site (information helps us to better respond to individual needs),
  • so that you can use the functions of our site - such as Facebook comments,
  • so we can respond to your question,
  • to send information and updates from websites,
  • follow-up marketing activities (with your express consent),
  • to analyze our business activities (in aggregated form).

What cookies do we use?

The cookies used on our website can be divided into two basic types in terms of their durability. Short-term so-called "session cookies", which are only temporary and remain stored in your browser only until you close the browser, and long-term so-called "persistent cookies", which remain stored in your device for much longer or until you manually delete them (time leaving cookies on your device depends on the settings of the cookie itself and your browser settings).

In terms of the function that each cookie performs, it can be divided into:

  • Conversions that allow us to analyze the performance of different sales channels
  • Tracking, which in combination with a conversion, helps to analyze the performance of various sales channels
  • Remarketing, which we use to personalize the content of ads and their proper targeting
  • Analytics that helps us increase the user comfort of our site by understanding how users use it
  • Essentials that are important for the basic functionality of the site

Some cookies may collect information that is subsequently used by third parties and which, for example, directly supports our advertising activities (so-called "third party cookies"). For example, information about products purchased by visitors to our site may be displayed by an advertising agency to better tailor the display of online advertising banners on the websites you view. However, we cannot identify you based on this information.

If you want to know what cookies we use on this website, click on "COOKIES SETTINGS" in the Cookies & GDPR bar, where they are divided into appropriate categories.

When loading the website, we use only those necessary cookies for the smooth operation of the website and its functions Others can be allowed or denied by setting them.

How to reject cookies

The use of cookies can be set using your internet browser. Most browsers automatically accept cookies by default. You can use your web browser to reject cookies or specify the use of only certain cookies.

You can find information about browsers and how to set preferences for cookies on the following websites:

If you want to learn more about cookies and their wider use, please use the links below: